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Third Party Reviews



5 star rating5
Posted by: Sherri, 9/15/2010
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When I have asked about a money making service, they would inform me I did not need it. Other customers whle conversing in the waiting room have stated the same experience and tell their horror stories of other places.

Another customer, from Edmonds, had lunch in Lynnwood with a couple friends. After talking about cars they started talking about Bickford Motors and how great they were. Some other people in the restaraunt overheard and joined the conversation. Others overheard them and joined in also. All told, 8 people from different grps joined in saying how great Bickford Motors was. This customer had driven clear up to Snohomish and was waiting to tell his salesman.

Bickford shows their integrity to me and others repeatedly.

Bickford Ford
5 star rating5
Posted by: Dan B, 9/13/2010
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Great service!!!!!

Bickford Ford
5 star rating5
Posted by: Clogan3223, 9/12/2010
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So helpful, no pressure, good honest people. I also love getting my oil changed here!

Bickford Ford
5 star rating5
Posted by: John C Lang, 9/11/2010
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Best dealership EVER! No pressure = top notch customer service. They let the reputation & the vehicles sell themselves; extreme pleasure to not have the sales staff manipulating & pushing as in other dealers thus missing the sale because most of us will walk! Keep up the great work Bickford; the only dealer I will EVER use!

Bickford Ford
5 star rating5
Posted by: iceberg, 9/11/2010
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best dealership..period.ever !

Bickford Ford
5 star rating5
Posted by: Raelynns, 9/10/2010
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Best service ever

Bickford Ford
5 star rating5
Posted by: Julieh, 9/10/2010
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a wonderful place

Bickford Ford
5 star rating5
Posted by: Pauline.pennock, 9/10/2010
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I have been a coustomer with Bickford since about 2005. I have never had any problems with them I keep taking my SUV there for regular maintanence. I have tried a few other places when I was unable to get to Bickfords, but ALWAYS go back out to Bickford. I got a great deal on my SUV and when I go to trade up, I will return there. They are great, courteous and a real blessing to me.
Thank you Bickfor Ford Mercury,
Pauline

Bickford Ford
5 star rating5
Posted by: Steve, 9/9/2010
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They have a great management team to work with.

Bickford Ford
5 star rating5
Posted by: rkrobertson, 9/7/2010
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We have dealt with the people of Bickford for almost 20 years and would recommend them to anyone looking to own a Ford---we have 5!

Bickford Ford
5 star rating5
Posted by: Michaelandkimberly, 9/7/2010
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Best treatment you can expect for a car dealership!!
Ask for Swede who was just great!!

Bickford Ford
5 star rating5
Posted by: Dpendergra, 9/3/2010
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Enjoy working with these guys when I'm buying a new truck!

Bickford Ford
5 star rating5
Posted by: Mrs Clayton, 9/3/2010
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We loved Bickford Ford for our recent purchase of our 2010 Ford Edge. Hassle Free and a pleasure to work with.

Bickford Ford
5 star rating5
Posted by: YellowJacket, 9/3/2010
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Only dealer with no-nonsense, straight-forward email response to auto inquiry. Other dealers in Seattle area wouldn't provide straight answer.

Bickford Ford
5 star rating5
Posted by: Gaensz, 9/2/2010
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Service Dept. always knows what's needed to repair my car.
Prices charged are fair.
Courtesy shuttle is there to take me home.

Bickford Ford
5 star rating5
Posted by: Thescorekeeper, 9/2/2010
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They are an incredible dealership to work with. We have purchased 3 cars in the last 2 years from them. They know their cars and strive to understand their customers needs and to help them in anyway they can. They give you facts and don't push you to buy. And the service department is also great. It's a drive but we take our cars there, since we trust them! Buy your cars there and also take a look at all the trucks they sell - great inventory.

Bickford Ford
5 star rating5
Posted by: Cook John Carolyn, 9/2/2010
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We now have purchased two new vehicles from Bickford Ford. They are such a wonderful family oriented business. There is a no pressure sales staff and there stock of vehicles fills the lots with variety. The sales team is awesome. Erilk Sundvor had been our sales representative for both vehicles. He has recognized our needs and has made each purchase very easy. They have a very good service team and Randy has been able to give us some very useful information and assistance on any project we are dealing with..... Anyone purchasing a vehicle should head on over to Bickford as they are the BEST Auto Dealership in the Seattle Area

Bickford Ford
5 star rating5
Posted by: Pat Murphy, 9/2/2010
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We buy all our cars and trucks at Bickford. They have always treated us right even when it was not to their advantage. I also have my cars and trucks serviced at Bickford. Once again they do it right the first time.

Bickford Ford
5 star rating5
Posted by: Berringtonj, 9/2/2010
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I BOUGHT 4 TRUCKS FOR WORK AND THEY WERE GREAT TO WORK WITH

Bickford Ford
5 star rating5
Posted by: snowharder, 9/2/2010
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Best dealer I've ever bought a vehicle from.....I'll be going back


5 star rating5
Posted by: snowharder, 9/2/2010
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Best dealer I've ever bought a vehicle from.....I'll be going back

Bickford Ford
5 star rating5
Posted by: Sanchez, 9/2/2010
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I puirchased my son car their and the people and the deal I got were excellent. I purchased a 2005 focus about 6 months ago and it has been a great car for my son! I highly recommend this dealership, honewsty, integrity and a great deal, hard to beat that!

Bickford Ford
4 star rating4
Posted by: dotnetwebdev, 9/2/2010
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Good service, friendly people, reasonable prices. Love my truck.

Bickford Ford
5 star rating5
Posted by: Charles E., 10/10/2009
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hONESTY, RELIABILITY, FRIENDLY, CARING AND PRICING

Bickford Ford
5 star rating5
Posted by: Nancy B., 10/10/2009
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No pressure from sales personnel. Honest dealership. Large selection of vehicles. Friendly atmosphere. Personnel are treated with respect by owners.

Bickford Ford
5 star rating5
Posted by: amyjwagner, 10/9/2009
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Amazing place, they do business like no other car dealership!

Bickford Ford
5 star rating5
Posted by: David L., 10/8/2009
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Best salesman is Mr. Jeff Wing I have bought 3 vechiles from
him but was chrysler buy now I with Ford too bad Dwayne Lane

Bickford Ford
5 star rating5
Posted by: Marilynn L., 10/8/2009
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Best Sales and Service I have ever had! Follow up continues off and on for about 6 months, after the sale. Any problems are immediately corrected. I would also nominate Jeff Wing as Best Car Saleman of the Year!

Bickford Ford
5 star rating5
Posted by: Edward C., 10/8/2009
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They have a wonderful team of Sales Staff, its not just one person making the car buying exsperience, its the whole dealership form start to finish and everyday after!

Bickford Ford
5 star rating5
Posted by: SilentNinja, 10/8/2009
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Great everything

Bickford Ford
5 star rating5
Posted by: Rich B., 10/8/2009
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Because they're awesome!

Bickford Ford
5 star rating5
Posted by: Jordan B., 10/7/2009
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I would recommend Bickford because they are absolutly awesome.

Bickford Ford
5 star rating5
Posted by: Drew E., 10/7/2009
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Because Dan Hudson is the most professional sales person I've ever worked with

Bickford Ford
5 star rating5
Posted by: Trisha J., 10/7/2009
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have alot of love for them out there:)

Bickford Ford
5 star rating5
Posted by: Julie B., 10/7/2009
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Bickford Ford was wonderful to deal with. My daughter recently turned 16 and of course wanted a car. Bickford made the process very easy. My daughter loves her car and we are very pleased.

Bickford Ford
5 star rating5
Posted by: Tim M., 10/6/2009
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The sales staff is easy to work with and very knowledgeable. They provided the best price on the E250 vans I purchased for the private non-profit that employs me.

Bickford Ford
5 star rating5
Posted by: goweb@me.com, 10/5/2009
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Excellent staff with reasonable deals. They treat you like a friend rather than just another wallet.

Bickford Ford
5 star rating5
Posted by: Carly R., 10/2/2009
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They have what they say they have and they make a quick deal and don't waste your time.

Bickford Ford
5 star rating5
Posted by: Jack E., 10/2/2009
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love my truck. Chris Webster rocks!

Bickford Ford
5 star rating5
Posted by: P, 9/30/2009
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Haven't met anyone yet, who purchased a vehicle there, that wasn't a satisfied customer.

Bickford Ford
5 star rating5
Posted by: Leslie, 9/30/2009
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The sales people never pressure you and we get cards, birthday, and anniversary cards from them years later.




gsxr1000cjh
9/9/2010 6:51:07 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 4 Stars
Overall Score: 5 Star
 Rating   4.8  
Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
All in all a very pleasing buying experience, No pressure to buy no attempts to push me into anything other than the car I was interested in. A good price on the car and proffessional treatment whilst the process proceeded.
I would buy from this dealer again.




BonnieV
7/21/2010 11:36:49 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Easiest vehicle I ever bought. Most personable salesmen I've ever dealt with. Took about 1.5 hours to look at the trucks, discuss the price, paper preparation, credit check and sign the multitude of papers. Another individual that was exceptionally personable and helpful (and whose name I don't remember was the musician who helped us with all the paperwork. Thanks again.




VCompton
5/2/2010 11:14:00 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
My daughter sent me to Bickford to see Erik Sundvor and he was AWESOME!!!This was a great hassle free experience for me. I looked around with no pressure and he was there to answer any questions I had. I couldn't have found a better deal on a Ford Expedition. I will use Erik again in the future when I need another vehicle.




hondo.jewell
4/27/2010 9:47:56 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
I am pleased to evaluate Erik Sundvor at Bickford in Snohomish. My fiance and I had a great experience purchasing our new vehicle. Erik seemed to go out of his way to get us the best deal. He was very patient, kind and cooperative. I would recommend Erik to anyone looking to purchase a vehicle anytime!


Lynn Dancer
4/27/2010 6:56:05 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Erik was a pleasure to work with...knowledgeable and courteous. No pressure only helpful information. Good attitude to deal with. Overall the experience was better than I expected with an auto salesperson. I was surprised to find a BMW at a Ford dealership
and I was impressed with the salesmans knowledge of the car.



valueman
4/27/2010 6:03:31 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Great service from start to finish.I was left to shop on my own but Erik was there when I needed any questions asked.What I was told at the beginning was true through the whole experience. There was no bait and switch or second sticker price wich is very important to me.


drn791
2/14/2010 11:40:43 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Last year I purchased a great used truck from Bickford. My salesperson was Jason Bickford who was very thoughtful and a lot of fun to work with. He kept an eye out on incoming used trucks, let me know they had one that fit my needs exactly - then I came in and got it for a a price lower than any similar trucks in model, year, and mileage in the State of Washington. Also Theresa breezed me through the loan/paperwork process in minutes not hours.


L&N
2/11/2010 4:19:33 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Our salesman, Erik Sundvor, and the Bickford Team went out of their way to place us in our 2010 Ford Focus in the final hours of the 2009 "Cash for Klunkers" Program. Erik listened to our needs and could not have been more helpful in making sure we could drive home in our new Focus the afternoon we arrived. Of all my previous car buying experiences, this was most enjoyable as we felt no pressure to buy--only a willingness by the Bickford staff to meet our needs. Being raised by one of the finest automobile repairman in Washington State who owned his own repair shop, I have been very impressed by the quality of Bickford's Service Department--we feel the competent and friendly Bickford service staff is well worth the additional 1 1/2 hr drive from Cle Elum to Snohomish--their prices are reasonable as well! We love our Ford Focus! L&N


hrvcore
2/11/2010 3:43:03 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 4 Stars
Overall Score: 5 Star
 Rating   4.8  
Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Went to Bickford to check out 2010 Ford Escape Hybrid and test drive. Eric Sundvor was excellent throughout the process from initial contact to negotiations he tries to work out a deal so its a positive give and take. I didn't initially have intentions of buying when I test drove the Escape Hybrid but I was extremely surprised on my test drive and the interior looked plush. Eric has a even keel personality not overbearing and looks for best deal for his customers. We looked at various packages, options and pricing regarding my Escape Hybrid along with the colors that appealed to me. He understands a good experience buying means more business in the future and that word of mouth is powerful. Very satisfied with my experience at Bickford. I drive 50,000+ miles per year so I turn over vehicles every three years and most definitely will buy again.


fcmore
2/11/2010 1:32:57 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Eric McCarthy was very friendly and professional in helping us find the
right car and within our budget since the wife and I are retired.Bickford
Motors has a good selection of used and new vehicles.The financing and the
rest of the process was quick.We strongly recommend Bickford Motors if your
in the market for a new or used vehicle.

Thank You,

Frank and Colleen Moreno/Snohomish Wa.



Robert Raphael
2/10/2010 9:11:39 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
My wife and i both feel this was the best dealership we have ever come in contact with. Eric McCarthy was friendly, courteous and professional. We told him what our budget was ( we were looking for a used Ford Mustang) and he was able to help us get a great car at a very good price. We never felt pressured and were always talked to in a calm friendly manner-unlike so many other dealerships.

The Mustang we bought was clean and in excellent condition. The work Eric told us that had been done WAS done.We are very pleased with the car.

We would strongly recommend Bickford and Eric if youre in the market for a used or new vehicle. The trip from Seattle was well worth it and we are going to make Bickford our first stop when our daughter is in the market for a vehicle.

Thank you again.

Robert and Janet Raphael/Seattle



mustangkid
2/10/2010 8:35:51 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
I saw a mustang that Bickford was selling. Contacted them through the internet about the car. Daniel contacted me about the detials on the car. He was very funny and helpful with me questions. Being the distance from where I live and where Bickford is. Dan and I did alot of talking and emailing to each other. He even help give a estimate on how much my trade-in would be approx by the pictures I sent him. That was awesome! When we drove up to dealership. Everyone treated us like we were family. You don't see that everyday.
The deal went so well, I didn't even test drive the car. Because I knew that they stand behind their word. We are currently looking at another Vechicle @ Brickford Ford. We are sure that this is going to be another great experience with Bickford Ford.

smogfather
2/10/2010 8:23:42 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 4 Stars
Overall Score: 5 Star
 Rating   4.8  
Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
I have bought multiple vehicles and have referred multiple friends to Bickford Ford. Daniel Hudson has been an outstanding sales person for my business and my family. Bickford Ford is very concerned about their reputation in the community and it is obvious that their reputation is impeccable. I highly recommend this dealership and my favorite truck salesman to anyone!

Satisfied Customer,
Lake Stevens Wa


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dchizo
2/10/2010 8:07:12 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Jeremy Wagner and Eric McCarthy sold my wife and I a 07 HHR we got a great deal no pressure very fast and easy. I have told everyone about them and the great dealership they work for. I will be going back there to buy cars from the two of those guys they were so much fun and made it sooooo easy to say yes!!
Thank you Bickford for the great experience I have had coming back there for the oil changes and Jeremy coming over and saying hi, even offered me a burger they were having a BBQ that day. I met Mike Bickford he was very nice handed me a Pepsi very humble and pleasent.
THANKS SO MUCH!!!



nfcworld
2/10/2010 6:25:31 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
It was a real pleasure dealing with Eric at Bickford Motors. Eric was very professional and helpful through the entire purchase process. I would not hesitate to buy from Bickford again or to recommend others to their well run operation. They delivered on everything they promised. I never felt pressured through the process. You can sense the pride they have in their family run operation. Bickford is my place for future auto purchases.

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betteboop02
2/10/2010 3:51:09 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Eric McCarthy was very professional and very friendly helping me to find the perfect used car at the price I needed. All the staff were polite and professional as well. I went back there for an oil change in the service department and everyone was great. Eric McCarthy, our sales person who sold me my car, recognized us and offered my daughter and I some coffee or hot chocolate while we were there. I would definitely recommend Bickford Ford and I actually have already.


owross80
2/10/2010 3:21:19 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
I've been looking for a field truck for my girlfriend. Was calling around dealerships looking for a mid size. A few said they had something that would work. But when I made it in they would try to sell me something more expensive than I wanted or older. I finally got a hold of Dan Hudson at Bickford. He said he had a Dodge dakota there in my price range. The Dodge just came in on trade in. They said they wanted to run it through their shop before they sell it. Im thankful that they did. They found a vacum leak in the fuel system. And sent the truck over to a dodge dealership to get checked on more dodge specific equipment. Found the minor problem and got it fixed. Dan called me in when it was all done. And even came in on his day off to adjust to my schedule. When I came in he had a carfax report and the what the final price would be after taxes and licensing. I was so impressed with his service my looking changed to buying. I finished up with Eric Berg in finance. I didnt tell them that I wasnt from around there. So the taxes were higher where I was from. I didnt have to say a thing. They just automatically dropped the price down to hit the original quote. Eric was very informative with warranties. And extremely nice. As were all the employees I meet at Bickford. I recommend Bickford and Dan Hudson to anyone looking to buy a vehicle. It will be the first and only place I will go for my next vehicle.


pinkandy99
2/10/2010 2:56:32 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Bickford's is low pressure! Laid back yet willing and ready to help! love them! We have purchased 4 cars with them over the last six years and when we're ready to buy another we will only use them. We purchased a special order truck, and it was delivered to us way sooner than expected! Thanks!


TCain
2/10/2010 2:06:13 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star
 Rating   5.0  
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
Purchasing my new (slightly used) Explorer was the easiest car purchase I have ever had. Jeff Wing was always more than willing to help with any questions I had and understood exactly the car I wanted. He was never pushy and seemed to really care we were getting the car we wanted. Definitely go see Jeff Wing at Bickford Ford for a smooth car buying experience!


mandys
2/10/2010 1:47:30 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 4 Stars
Overall Score: 5 Star
 Rating   4.8  
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bickford Ford-Mercury:
I have had the most amazing experience with every car I've purchased from Dan Hudson He never has been pushy, he is genuinely interested in getting me the right car for my family, there is little "negotiations" as he gives us the best price from the start. Dan phiser is amazing with maintaining my vehicles. He is so considerate and thoughtful of my budget and is really informative. They are so fair and seem truely concerned with my families well being. I will continue to buy from Bickford!